Shift Pool Requests
The Shift Pool request is an email or SMS/push notification that is sent to Managers and Admins when an Employee is requesting to take a shift from the Shift Pool or trade a shift directly with another Employee.
Admins and Managers can disable the Shift Pool notifications by going to their Settings and disabling them. However, by default, here is how it works:
Everyone that is designated as a Manager or Assistant Manager user type in 7shifts will get an email or SMS/push notification when an Employee requests to take a shift in the Shift Pool. Managers/Assistant Managers will only receive the notification for requests coming from Employees assigned to their Location or Department.
If there are two or more designated Managers at a Location or Department, they will all get the notification.
A) If you are an Admin that is not appearing as an Employee, you will get Shift Pool request notifications for all Locations and Departments.
B) If you are an Admin that is appearing as an Employee, you will get notifications but only for the Locations and Departments that you are assigned in your Employee profile.