Heartland Restaurant POS

Accurate sales and labor data tracking is now at your fingertips with the Heartland Restaurant POS integration! 

With this integration: 

  • 7shifts can pull in your actual sales data from your POS and further use this data to create sales projections with 95% accuracy.
  • 7shifts can pull in your actual labor data, allowing you to compare your scheduled and actual labor to see how well you're hitting your labor targets.
  • 7shifts can send your scheduled shifts to your POS, ensuring employees can only clock in with a scheduled shift.
Real-Time Sales & Forecasting
Actual Labor
Sync POS Time Clocking Data
Mapping your Roles
Mapping your Employees
Schedule Enforcement
Employee Sync

Adding the Integration

7shifts communicates with your Heartland Restaurant point of sale via an API key. 

To obtain this key you will need to reach out to your Heartland Restaurant rep.

When you have your API key: Head to the 'More' menu > Integrations, then click on 'Add Integration', select 'Heartland Restaurant' from the list and click Add'.

Find and Select Heartland Restaurant POS > Next 

Select your Location, input the API key, and click 'Connect'.

Mapping Roles and Importing Employees

You will now be guided through mapping your Roles. You can choose which 7shifts Role to match to your Heartland roles. If your Heartland roles and 7shifts Roles match perfectly, they will be automatically mapped.

Any unmapped Roles will appear on this page, and you can choose to 'Ignore' the role, 'Create role in 7shifts' to match, or select from the existing 7shifts Roles in your account. When you have completed your Role mapping, you will next map your employees. Any employees with exact name matches will be mapped automatically. Any names that don't find a match will need to be manually matched by you. 

If there are employees in Heartland who don't exist yet in your 7shifts account, you can choose to import them on this screen. Check all the employees you want to import, and select whether or not to send out a 7shifts invite email at this time (you can choose to do this step later on).

Real-Time Sales & Forecasting

You can link your Heartland Restaurant POS with 7shifts to provide accurate sales forecasting when building schedules. This allows for more accurate scheduling if you're wanting to stay on budget and within your labor target percentage. 7shifts will also show you in real-time what your actual sales are and alert you when you're making shift changes on the schedule.

Upon activation, it may take a few hours to begin displaying your sales data. Once it's done, your Schedules page will look like this:

The Actual Sales row will initially be empty until sales start rolling in. Once the sales numbers have been pulled in to 7shifts, they will be shown appropriately under the specific day. 

Now when you go to build schedules for future weeks, 7shifts will automatically look at past historical sales and insert sales projections for you.

Actual Labor

We integrate with Heartland Restaurant actual labor, this means that your actual labor costs will be pulled into 7shifts. Once enabled, your actual labor costs will be displayed on the Dashboard allowing you to compare Sales vs. Labor.

To enable Heartland Restaurant Actual Labor: 

Hover over your the 'More' menu > Integrations > My Integrations > 'Heartland Restaurant POS'.

Click 'Settings' beside the Location(s) that you want to enable. 

Labor > Slide the actual labor toggle on 

Click 'Map Employees' to map your Roles and Employees between your POS and 7shifts. 

Please Note: Heartland Restaurant does not support live punch reporting, meaning that punches will not appear on the Time Clocking page or mobile dashboard until there is a punch-in time and a punch-out time. Labor costs won't be up to date until all punches are closed for the day.

Sync POS Time Clocking Data

If you have a POS integration that includes labor, you have the option to view your employee's time clocking entries from the POS within 7shifts. In addition, you are able to export this time clocking data to any of our payroll integrations

Click here for more information on enabling this function. 

Mapping Roles

First, you'll want to map your specific Roles between your POS and 7shifts to easily assign Roles when adding new employees from your POS. 

It is especially important to ensure that you map your Roles correctly before enabling the Wage Sync feature.

To map your Roles:

1. Hover over the 'More' menu and select 'Integrations'

2. From there select Mapping > Roles

7shifts will automatically map any Roles that already exist between your POS and 7shifts. You'll find those under the 'Mapped' heading. 

If 7shifts was not able to auto map the specific Roles, you'll need to either create the Role within 7shifts or your POS, or map it to another existing Role.

Mapping Employees

You'll need to map your Employees between your POS and 7shifts to connect the Schedule Enforcement and Actual Labor features. 

1. Hover over the 'More' menu and select 'Integrations'

2. From there select  Mapping > Employees

7shifts will automatically map any Employees that already exist between your POS and 7shifts. You'll find those under the 'Mapped' heading. 

For unmapped Employees, you can either match up, ignore, or create the Employee. 

  • Match: Simply find the corresponding Employee on the list.
  • Ignore: You'll want to ignore if the Employee will never need to clock in/out (i.e. salaried employees).
  • Create: This will add the Employee to 7shifts, allowing you to start scheduling them. 
If an incorrect match was made, you can always correct the mistake by unmatching them. The employee will now be listed under 'Unmapped' and you can assign them correctly from there. 
Moving forward, you can add your new Employees to your POS or 7shifts. New employees will be mapped automatically if a match is found. 

Enforce Schedule (Punch Enforcement)

You can now ensure that your staff clocks into Heartland Restaurant only when they're scheduled to work. In turn, this allows you to control and reduce labor costs.

Here's how it works: Shifts are automatically synced to your Heartland Restaurant POS. Staff clock in/out on the POS. Your POS will then validate whether or not that employee is scheduled to work and can clock in. If they are scheduled to work, they will be allowed to clock in. If the employee isn't scheduled to work at that time, a manager will need to override in order to allow them to clock in.

How to get started

  • First, you'll need to map your roles and map your employees
  • Then, hover over the 'More' menu > Integrations > My Integrations > click on pencil by 'Heartland Restaurant POS' > select your location
  • Click on the 'Labor' tab and enable the 'Enforce Schedule' by clicking the toggle

Employee Sync

7shifts can automatically create a new employee when you add them to your POS. Streamline your employee onboarding process by eliminating the need to enter employee information twice. Employee Sync also helps ensure your employee records match in both systems, so your labor data is always up to date in 7shifts.

To use Employee Sync, you will need to have Actual Labor turned on in your integration settings.

Prior to turning on employee sync, we recommend mapping your existing employees & roles. This will ensure employees you have chosen to ignore during mapping will not be created in 7shifts and employees will be assigned the correct Roles when they are created.

To enable the 'Employee Sync' setting:

  1. Hover over the 'More' menu > Integrations > My Integrations > click on pencil by 'Heartland RestaurantPOS' > select your location
  2. Click 'Settings' beside the Location(s) that you want to enable
  3. Click on Employee Data > toggle on Employee Sync for this location

Once enabled, when 7shifts detects a new employee on your POS that does not match any existing records, we will automatically create the employee and send them an invite to 7shifts. 7shifts will sync the following fields when creating an employee: first name, last name, email, roles, and wages (when wage sync is also enabled).

4. Any recently added employees will be tagged as NEW on your employee page so you can adjust their settings or permissions once they have been created in 7shifts.

Click here to learn more about Employee and Role Mapping.

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