Shift Feedback (Admins)
If you are on The Works plan or higher you have access to the Shift Feedback feature.
This feature will allow employees to submit feedback on how their shift went via a push reminder which they will receive after their scheduled shift.
To enable Shift Feedback:
1. Hover over the profile icon/7shifts logo in the top right corner, then select Locations/Departments/Roles > Locations.
2. Click the 'pencil' icon next to the Location
3. Select the 'Shift Feedback' tab, then check the box next to 'Enable shift feedback' before clicking 'Save'.
To review feedback:
1. Click on 'Manager Log Book' at the top of the page. Here you will see an average score for the day in your insights area.
To view more detailed data, click 'View Feedback' and you can see everyone who has submitted a score with the ability to filter by ranking or if they left a comment.
With a better pulse on your team's satisfaction you can deal with issues as they come up and improve the quality of service for everyone before any problems arise.