Levels of Hierarchy - User Types

When setting up a new user within your 7shifts account, there are several levels of access that they can be granted based on their user type. 

There are 4 possible levels of user hierarchy in 7shifts:

1. Administrator

2. Manager

3. Assistant Manager

4. Employee

Administrator

• The Admin is the person who creates the 7shifts account.
• The Admin user type is the 'superuser' and has access to edit and view everything within the 7shifts account, including the Company Settings. 
• The Admin may add and delete Locations, change billing information, and upgrade plan types.
• Admins can add / edit all Managers, Assistant Managers, and Employees.
• Admins can update the Manager permissions for all Managers and Assistant Managers.
• The Admin user type can only be set or updated by 7shifts Support (contact support@7shifts.com) and must be requested by another Admin user. 

Manager

• Managers will be restricted to the Locations and Departments they're assigned to within their employee profile.
• Managers can add / edit Assistant Managers and Employees. They cannot add / edit Admins or other Managers.
• Managers can only grant Assistant Managers the same permissions that they themselves have.
• Managers can only have their permissions updated by an Admin.
• Individual Manager permissions are listed here.

Assistant Manager

• Assistant Managers will be restricted to the Locations and Departments they're assigned to within their employee profile.
• Assistant Managers can only add / edit Employees. They cannot add / edit Admins, Managers, or Assistant Managers.
• Assistant Managers can only have their permissions updated by an Admin or Manager.
• Individual Assistant Manager permissions are listed here.

Employee

• Employees will be restricted to the Locations and Departments they're assigned to within their employee profile.
• Employees cannot add or edit anyone within the 7shifts account.
• They can update their own contact information, but only if they have a profile already created for them by their Admin or Manager / Assistant Manager.
• They can view their own schedule and hours or submit requests for things like Availability, Time Off, or the Shift Pool.