Levels of Hierarchy - User Types

There are 4 possible levels of user hierarchy in 7shifts:

1. Administrator
2. Manager
3. Assistant Manager
4. Employee


Administrator
  • The Admin is the person who creates the 7shifts account.
  • The Admin user type is the super user and has access to edit and view everything within the 7shifts account. Admins can add/edit Managers, Assistant Managers, and Employees. 
  • The Admin may add and delete Locations, change billing information, and upgrade Plan types.
  • The Admin user type can only be set by 7shifts Support (contact support@7shifts.com) and must be requested by another Admin user. 
Admins will be unable to make changes to other Admin's user profiles.


Manager
  • Managers can add/edit Assistant Managers and Employees. They cannot add/edit Admins or other Managers.
  • Managers will be restricted to the Locations and Departments they're assigned to.
  • Individual Manager permissions are listed here.


Assistant Manager
  • Assistant Managers can only add/edit Employees. They cannot add/edit Admins, Managers, or Assistant Managers.
  • Assistant Managers will be restricted to the Locations and Departments they're assigned to.
  • Individual Assistant Manager permissions are listed here.
Assistant Managers are only available on the Entree plan or higher.

Employee
  • Employees cannot add or edit anyone within the 7shifts account.
  • They can update their own contact information, but only if they have a profile already created for them by their Admin or Manager/Assistant Manager.
  • Employees will be restricted to the Locations and Departments they're assigned to.
Users are added as Employees by default if a user type was not selected when creating their user profile.

Click here for more information on how to make users Managers or Assistant Managers.



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