Levels of Hierarchy - User Types

There are 4 possible levels of user hierarchy in 7shifts:

1. Administrator

2. Manager

3. Assistant Manager

4. Employee

Administrator

• The Admin is the person who creates the 7shifts account.
• The Admin user type is the super user and has access to edit and view everything within the 7shifts account. Admins can add/edit Managers, Assistant Managers, and Employees. 
• The Admin may add and delete Locations, change billing information, and upgrade Plan types.
• The Admin user type can only be set by 7shifts Support (contact support@7shifts.com) and must be requested by another Admin user. 

Manager

• Managers can add/edit Assistant Managers and Employees. They cannot add/edit Admins or other Managers.
• Managers will be restricted to the Locations and Departments they're assigned to.
• Individual Manager permissions are listed here.

Assistant Manager

• Assistant Managers can only add/edit Employees. They cannot add/edit Admins, Managers, or Assistant Managers.
• Assistant Managers will be restricted to the Locations and Departments they're assigned to.
• Individual Assistant Manager permissions are listed here.

Employee

• Employees cannot add or edit anyone within the 7shifts account.
• They can update their own contact information, but only if they have a profile already created for them by their Admin or Manager/Assistant Manager.
• Employees will be restricted to the Locations and Departments they're assigned to.